Mental & Emotional Health Support
Life can get complicated, and our benefits are here to help you and your family manage personal, family, and work-life challenges.
Immediate Support Needed?
If you or a loved one are experiencing a crisis, find helpline contacts and immediate support options.
Unum FREE Employee Assistance Program (EAP)
Eligibility
Available to all employees—even if you’re not enrolled in a medical plan. Coverage also extends to your spouse, dependent children, parents, and parents-in-law.
Services
Confidential support for personal, family, and work-life issues such as stress, anxiety, depression, grief, parenting challenges, addiction, and more. Work-life balance resources include childcare referrals, legal assistance, and financial guidance.
Availability
- Unlimited phone counseling, available 24/7
- Three in-person counseling sessions per issue, per person, per year
Cost
Free for you and your covered family members.
Lyra Health: Mental and Emotional Support
If you’re enrolled in a Personify Health plan, you have access to these Lyra Health services.
24/7 Support
Get round-the-clock access to Lyra professional counselors whenever you need to talk.
FREE Counseling
Up to 8 FREE therapy or coaching sessions per year for you and each eligible family member.
Family Resources
Parenting and relationship tools, practical tips, and classes to strengthen your family.
Daily Life
Self-care tools, wellness apps, and on-demand resources for stress and balance.
Financial & Legal
Legal support, financial advice, and identity theft help, with your first consultation FREE.
Personify Health Plans
Transcarent
Text-based virtual care for generalized anxiety and depression.
24/7/365
Value Copay & Premier EPO:
Free
Choice HSA:
$8 + Free after deductible
Personify Medical Plan Mental Health Benefits
Inpatient and outpatient care for conditions like anxiety, depression, grief, substance abuse, and eating disorders.
—
Inpatient
Value Copay & Choice HSA:
20% after deductible
Premier EPO:
$500 copay after deductible
Outpatient
Value Copay & Choice HSA:
20% after deductible
Premier EPO:
$250 copay after deductible, then 20%
Centivo PCP Partnership
MDLive
Talk therapy and psychiatry via secure video visits.
By appointment with the therapist or psychiatrist of your choice.
Covered as part of your Centivo plan.
Kaiser Permanente HMO with HSA
Kaiser Permanente Mental Health Support
Assessment, therapy, and support for mental health and substance use conditions (anxiety, depression, OCD, sleep disorders, etc.).
By appointment, scheduled through kp.org/appointments or the Kaiser Permanente app.
20% coinsurance after deductible for inpatient and outpatient care, including substance use treatment.
Free access to Calm and Headspace Care apps (via Kaiser Permanente portal).
SIMNSA
SIMNSA Mental Health Services
Inpatient and outpatient mental health treatment.
—
Inpatient
Covered in full
Outpatient
$5 copay
| Program | Eligibility | Services | Availability | Cost |
|---|---|---|---|---|
| Personify Health Plans | ||||
| Transcarent | Available if you're enrolled in the Value Copay, Choice HSA, or Premier EPO plan. | Text-based virtual care for generalized anxiety and depression. | 24/7/365 | Value Copay & Premier EPO: Choice HSA: |
| Personify Medical Plan Mental Health Benefits | Available if you're enrolled in the Value Copay, Choice HSA, or Premier EPO plan. | Inpatient and outpatient care for conditions like anxiety, depression, grief, substance abuse, and eating disorders. | — | Inpatient Outpatient |
| Centivo PCP Partnership | ||||
| MDLive | Available if you're enrolled in the Centivo PCP Partnership Plan. | Talk therapy and psychiatry via secure video visits. | By appointment with the therapist or psychiatrist of your choice. | Covered as part of your Centivo plan. |
| Kaiser Permanente HMO with HSA | ||||
| Kaiser Permanente Mental Health Support | Available if you're enrolled in the Kaiser Permanente HMO with HSA (CA, CO, OR, WA). | Assessment, therapy, and support for mental health and substance use conditions (anxiety, depression, OCD, sleep disorders, etc.). | By appointment, scheduled through kp.org/appointments or the Kaiser Permanente app. | 20% coinsurance after deductible for inpatient and outpatient care, including substance use treatment. Free access to Calm and Headspace Care apps (via Kaiser Permanente portal). |
| SIMNSA | ||||
| SIMNSA Mental Health Services | Available if you're enrolled in the SIMNSA Baja CA Premier Access HMO. | Inpatient and outpatient mental health treatment. | — | Inpatient Outpatient |
Get Help Now
If you are in a crisis or someone else may be in danger, the list of resources below can provide you with immediate help.
Emergency Resources
Emergency
Suicide & Crisis Lifeline
Crisis Text Line
Text “DESERVE” to 741-741
Lifeline Crisis Chat (online live messaging)
Self-Harm Hotline
Crisis Lines Directory
211. 211.org/
