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Let's Get You Covered

Eligibility, Enrollment, & Making Changes

We know benefits can feel like a lot. That’s why we’re breaking things down in plain language, so you can understand what you’re eligible for, when your coverage starts, and how to enroll without second-guessing yourself.

Whether you’re brand-new, switching roles, or just figuring it all out—this page is for you.

Looking for your rates?

Find them on Workday, or contact HR Services Support at 888-659-3616, EnsignHR@ensignservices.net or your facility’s HR Payroll Rep.
Eligibility and Benefits Enrollment
New Hires & Life Events
Key Enrollment Reminders

Enrollment Essentials

30-Day Window: New hires have 30 days from their start date to elect benefits.

Dependent Docs: Have SSNs, birth certificates, and marriage certificates ready.

Workday Portal: Make elections online or on the Workday mobile app.

Who’s Eligible?

You

Working 32 hours or more per week?
You’re eligible for the full benefits lineup: Medical, Dental, Vision, Life, Disability, Health Savings Account (HSA), Flexible Spending Accounts (FSA), and more. You can also cover your eligible dependents and even add on extra coverage through voluntary benefits.
Working 30 or 31 hours per week?
You’re eligible for Medical coverage and an HSA. Your eligible dependents can be covered too.
Working as a temp or intern?
You’re eligible for Medical coverage and an HSA.
Casual or on call worker?
You’re eligible for legally required benefits only.

Your Dependents

Spouse

Legally married spouse only. A $125 surcharge applies per pay period if your spouse has access to other employer-sponsored medical coverage. Common-law spouses are not eligible.

Domestic Partners (DPs)

Only eligible for Kaiser Permanente (CA, CO, OR, WA), SIMNSA (CA), VSP (CA), and Cigna Dental HMO (CA).

Children

  • Under age 26
  • Any age if disabled before age 26 and unable to support themselves. Verification of disability is required.
  • Includes biological, adopted, stepchildren, and those under legal guardianship
  • Children of a covered spouse or domestic partner (if plan allows) are also eligible
  • Newborns must be enrolled within 30 days of birth
Step-by-Step Guidance

Benefits Enrollment Checklists

Follow these structured checklists to guide your onboarding and annual elections step-by-step.

New Hire Enrollment Checklist

Welcome! We are pleased to offer health benefits to Full-Time Employees. You must enroll and submit the necessary proof of dependent relationship documentation to enroll. This checklist will help you stay on track.

Download PDF Checklist

Benefit Enrollment Support

Telephone Enrollment
The HR Services Support team is available to discuss your benefits and to help you enroll. Specialists are available Monday–Friday, 8am – 5pm PST by calling our HR Services Support Center at 1-888-659-3616.
Enroll Yourself Via Workday
You can log into Workday 24 hours a day/7 days a week to complete your enrollment at www.myworkday.com/ensign. The benefits website includes instructions on how to log in to Workday.
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Get Ready for a Successful Enrollment

Click each task to check it off as you go
Complete your e-Onboarding
In order to enroll, you must complete your e-onboarding tasks in Workday.
Verify your home contact information is accurate
Log into Workday to verify your address, phone number, and personal details.
Understand when you are eligible
Employees who work at least 30 hours a week are eligible for medical coverage and an HSA. Employees who work at least 32 hours a week are eligible for all benefits.
You must enroll within 30 days starting from your hire date for:
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts
  • Supplemental Life & AD&D
  • Short Term Disability
  • Long Term Disability
  • Accident Insurance
  • Hospital Indemnity Insurance
  • Critical Illness Insurance
  • Legal Insurance
  • Cyber/ID Protection
Understand when coverage starts
• Department heads, nurses, therapists, and Service Center/Cornet employees: First of the month after your hire date.
• Other employees of an Ensign Services-affiliated company: First of the month after 60 days of employment.
• Newly benefit-eligible due to a status change: First of the month following the status change, unless that change occurs on the first of the month, then benefits begin on the same day.
Learn about your health benefit options before you make your elections
Visit the Ensign Benefits Website at www.ensignbenefits.com to review medical, dental, vision, and voluntary plans.
Prepare to enroll & collect dependent documentation
Collect the necessary information for the dependents you wish to cover. Have all dependent documents ready — marriage certificate (enrolling a spouse) and/or birth certificates (enrolling dependent children). Have SSNs for all dependents — not required, but helpful.

Please note: If enrolling dependents, you must provide your dependent documents to HR Services Support in order to complete your elections. Starting with your hire date, you have 30 days to email your proof of dependent relationship documentation (such as legal marriage license, 1040 tax form, or birth certificates) to EnsignHR@ensignservices.net. If documents are not received by the deadline, your dependents will not be covered.
Starting with your hire date, you have 30 days to enroll in your health benefits
Call HR Services Support for assistance or enroll directly through Workday. Expect a mailer shortly after being hired that will detail your deadline date.
Have additional questions? Contact your HR Services Support Team
HR Services Support Center: 1-888-659-3616 (Weekdays, 8 a.m. – 5 p.m. PT).
**Helpful Tip: Enroll in benefits (and provide all necessary documentation) early to avoid missing the 1st payroll deduction resulting in a double deduction for the next pay period.

401K Benefits

All employees age 18+ are eligible to contribute to the 401k Plan.

Understand when you are eligible
You are eligible to contribute to a 401(k) on the first of the month following 90 days. You will receive an enrollment packet from Fidelity (mailed to your home address).
Enroll by contacting Fidelity Investments
You can enroll by phone at 800-835-5095, via the Fidelity Investments website at netbenefits.com or via your Smartphone by texting START to 343898 (follow the link to Fidelity Easy Enroll).
Have additional questions? Contact the HR Services Support Center
HR Services Support Center: 1-888-659-3616.
Enrollment Windows & Timelines

When Can You Enroll?

Review which benefits must be selected within your initial 30-day window versus benefits you can join at any time during the year.

Pre-Enrollment Preparation

Preparing to Enroll

Review your coverage options and gather necessary dependent verification materials before logging into Workday.

Understand Your Benefits Options

Before making your elections, take time to explore your benefit choices using these five key resources:

1
Ensignbenefits.com
Visit the official benefits portal at www.ensignbenefits.com to browse plan details, costs, and resources.
2
Benefits Guide
Download the official 2027 Ensign Benefits Guide (PDF) for a comprehensive walkthrough of all coverage tiers.
3
Benefits Video
Watch quick walkthrough videos on the Helpful Terms & Videos page to understand coverage basics.
4
HR Services Support Center
Call 888-659-3616 or email EnsignHR@ensignservices.net (Weekdays, 8 a.m. – 5 p.m. PT) for dedicated enrollment help.
5
Facility HR Payroll Representative
Contact your facility’s on-site HR Payroll Rep for facility-specific inquiries and onboarding assistance.

Gather Required Documentation

If you plan to enroll eligible family members, you must gather required verification documents before your enrollment deadline.

Enrolling a spouse requires a marriage certificate or joint tax return. Enrolling children requires government-issued birth certificates or legal adoption/guardianship papers.

Important: Starting with your hire date, or status change date, you have 30 days to submit proof, or dependent coverage will be forfeited for the plan year.

Step-by-Step Instructions

How to Enroll

Follow these simple steps in Workday to select your benefits and enroll your dependents.

1
Visit Workday.
2
Log in using your Workday employee ID (check your pay stub!).
3
Go to your Workday Inbox or click Benefits and Pay.
4
Follow the steps to choose your benefits and add any dependents.
5
Upload eligibility documents before submitting—or email them if needed.
6
Hit submit. You’re enrolled!

Starting with your hire date, or status change date, you have 30 days to enroll. For example, if you are hired on September 4, your deadline is October 3.

How to Enroll in Benefits
Bonus Tip:

Download the Workday app on your phone. Use code Ensign, log in with your credentials, and manage your benefits on the go!

Effective Coverage Dates

When Does Coverage Start?

Review coverage start timelines for new hires as well as newly acquired facilities.

Coverage Start for New Hires

Standard Onboarding Waiting Periods
Your SituationYour Benefits Start
Department heads, nurses, therapists, and Service Center/Cornet employeesFirst of the month after your hire date
Other employees of an Ensign Services-affiliated companyFirst of the month after 60 days of employment
Example: Hired on May 15? Enroll by June 13, coverage starts August 1.
Newly benefit-eligible due to a status changeFirst of the month following the status change, unless that change occurs on the first of the month, then benefits begin on the same day.
Example 1: You go from part-time to full-time on February 12, you will be offered benefits to begin March 1.
Example 2: You go from part-time to full-time on February 1, you will be offered benefits to begin February 1.

When Does Coverage Start if My Facility Was Recently Acquired?

Prior Service Recognition & Acquisition Rules

If you were a W-2 employee of the acquired company, your prior service will be recognized for benefits eligibility purposes. If you meet the applicable waiting period below and begin employment with the new Ensign-affiliated company on the acquisition date, you will be eligible for health benefits effective on your first day of employment.

Your SituationEligibility Waiting Period
Department heads, nurses, and therapistsMust have completed at least 1 day of employment as a W-2 employee of the acquired company before the acquisition date.
Other employees of an Ensign Services-affiliated companyMust have completed at least 60 days of employment as a W-2 employee of the acquired company before the acquisition date. Employees with fewer than 60 days of employment before the acquisition date will become eligible for benefits on the first day of the month following completion of the 60-day waiting period.
Protecting Your Loved Ones

Beneficiaries

Designating and regularly updating your beneficiaries ensures your life insurance and retirement assets go directly to the loved ones you intend.

Did You Know?

Beneficiary designations override wills and allow your loved ones to avoid going through the costly and time-consuming probate process. Keep your beneficiaries updated to ensure your benefits go to the loved ones you intend, especially following life events such as marriage, divorce, or the birth of a child.

Life & AD&D Insurance Beneficiaries

Managed through Workday

All benefit-eligible employees should ensure they have up-to-date beneficiary information on Workday for Basic Life and Supplemental Life coverage:

1
Log onto Workday
2
Click the “Benefits” icon
3
Under “Change,” click “Change Benefits,” then choose “Change Beneficiaries” to add or adjust designations

401(k) Retirement Plan Beneficiaries

Managed through Fidelity NetBenefits

Designating beneficiaries ensures your retirement assets pass directly to chosen individuals without unnecessary probate delays:

1
2
Click on “Profile”
3
Select “Beneficiaries” to record your elections
Verification Requirements

Dependent Documentation

What documents do I need to provide to cover a dependent on my benefits? You have 30 days from your hire date or status change date to enroll. For example, if you are hired on September 4, your deadline is October 3.

Required Proof by Dependent Category

Dependent TypeRequired Documentation
SpouseMarriage Certificate or joint IRS-approved tax return
Domestic PartnerNotarized Affidavit of Domestic Partnership. Only eligible for Kaiser Permanente (CA, CO, OR, WA), SIMNSA (CA), VSP (CA), and Cigna Dental HMO (CA)
Newborn (<6 months)Proof of Birth Verification; Birth Certificate required by 6 months
Children (>6 months)Birth Certificate, legal adoption/guardianship papers, or IRS-approved tax return
Disabled Children (26+)Birth Certificate + documentation of disability (may require annual verification)
StepchildrenMarriage Certificate + Birth Certificate or IRS-approved tax return
How to Submit

How to Submit Documentation

Submit documents via email to EnsignHR@ensignservices.net or upload directly to Workday during enrollment.

30-Day Rule: Starting with your hire date, or status change date, you have 30 days to enroll dependents and provide required documentation.

Note: SSN cards are not required but encouraged.

Financial Wellness & Retirement

Set Up Your 401(k)

Plan for your future with employer-sponsored retirement savings through Fidelity Investments.

401(k) Eligibility & Automatic Enrollment Packet

90-Day Service Requirement

All full-time and part-time employees, age 18 and above, are eligible to participate on the first of the month following 90 calendar days of service. Fidelity, the plan administrator, will email you an enrollment packet after you’ve met your eligibility date. You will set up your contributions and manage your 401(k) through Fidelity at netbenefits.com.

Contributions & Company Match

You may contribute up to 90% of your eligible pay on a pre-tax basis, subject to annual IRS limits ($24,500 for 2026). Your contributions are conveniently deducted from your paycheck and invested based on your preferences.

Ways to Enroll

Fidelity Plan Administration
Online
Visit netbenefits.com to log in and select your contribution percentage and investment mix.
Telephone
Call Fidelity directly at 800-835-5095 to speak with a retirement specialist.
Smartphone Easy Enroll
Text START to 343898 to follow the quick link to Fidelity Easy Enroll.
Mid-Year Benefit Changes

Life Happens: Making Changes after a Life Event

Outside of annual Open Enrollment, mid-year changes require a Qualified Life Event (QLE).

What’s a QLE?

Life doesn't follow a benefits calendar, so you can make changes outside of Open Enrollment, but only if you have a Qualified Life Event (QLE).

  • Getting married or divorced
  • Giving birth to or adopting a child
  • Gaining or losing other health coverage
  • A dependent gaining/losing coverage
  • Job changes that affect benefits
  • Death of a dependent

Here’s what to do:

Strict 30-Day Window (60 Days for Medicare/Medicaid)
1
Log in to Workday and make your changes within 30 days of the event. For example, if you have a baby on 4/3/2027, your deadline is 5/2/27.
2
Submit proof (like a birth certificate or coverage loss letter).
3
Upload docs right in your benefit event in Workday before submitting your changes or email them to EnsignHR@ensignservices.net.
4
Your updated coverage begins the 1st of the month following the date of election.

Don’t wait too long. Your changes can’t go through without documentation!

Ensign Services Qualifying Life Events (QLE) Matrix

Need to know exactly what benefits you can change, what documents are required, and when coverage takes effect or ends? View the official corporate QLE guidelines.

Download Complete Ensign Services QLE Matrix (PDF)
Explore Common Qualifying Life Event Scenarios:
Plan Termination Timelines

When Coverage Ends

Matrix for when each type of employee benefit coverage terminates.

Matrix for When Coverage Terminates

Official Benefit End Date Guidelines
Benefit PlanCoverage End Date
Medical, Dental, Vision¹’³Last day of the month in which you terminate or become ineligible for benefits
Flexible Spending Account (FSA)³Date of Termination/Loss of Eligibility
Limited Purpose Flexible Spending Account (LPFSA)³Date of Termination/Loss of Eligibility
Health Savings Account (HSA)²Date of Termination/Loss of Eligibility
Basic Life²Date of Termination/Loss of Eligibility
Supplemental Life (Employee, Spouse, Child)²Date of Termination/Loss of Eligibility
Accidental Death and Dismemberment (AD&D)²Date of Termination/Loss of Eligibility
Supplemental AD&D (Employee, Spouse, Child)²Date of Termination/Loss of Eligibility
Short-Term DisabilityDate of Termination/Loss of Eligibility
Long-Term DisabilityDate of Termination/Loss of Eligibility
Critical Illness, Hospital Indemnity, Accident¹Last day of the month in which you terminate or become ineligible for benefits
Commuter BenefitsDate of Termination/Loss of Eligibility
Legal InsuranceLast day of the month in which you terminate or become ineligible for benefits
Cyber Security / ID TheftLast day of the month in which you terminate or become ineligible for benefits
Employee Assistance Program (EAP)Up to 31 days from day in which you terminate or become ineligible for benefits¹
Farmers InsuranceCan continue through direct billing

¹ If a Data Change resulting in benefit ineligibility occurs on the first of the month that results in the end of benefit eligibility, any active benefits will become inactive as of that date, not the end of the month.

² Coverage is portable and may be converted to an individual policy.

³ Eligible for COBRA continuation except for benefit termination reason: Loss of coverage due to non-payment.

When Does Coverage End?

Download the Benefits Summary for Termination of Active Employee Benefits to see when each type of coverage ends. If your employment ends in the first half of the month, your final paycheck will include all premiums due for that month. If you’re eligible for COBRA, you’ll also receive information on how to continue your coverage.

Your Rights

This website highlights some of your benefit plans. Your actual rights and benefits are governed by the official plan documents. If any discrepancy exists between this communication and the official plan documents, the plan documents will prevail. The company reserves the right to change any benefit plan without notice. Benefits are not a guarantee of employment.

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