Open Enrollment usually takes place in October-November each year. The dates for the 2025 Open Enrollment period have not yet been established.
You may have a pending event, such as a new hire, birth, employment status change, etc. that must be completed before being able to make your Open Enrollment elections. If you have any questions or need help, contact the Benefits Support at 888-659-3616.
If you did not actively enroll in your 2024 benefits during the Open Enrollment period, your 2023 medical plan election rolled over to 2024.
All of your other benefits rolled over in 2024 except for the Health Savings Account and Flexible Spending Accounts. You must enroll in these accounts each year.
If you have questions about voluntary critical illness, hospital or accident insurance through Unum, visit the Unum-Ensign microsite
or call Unum at 866-679-3054. You can also contact Benefits Support at 888-659-3616 or send an email to benefits@ensignservices.net.
You can also contact Benefits Support if you have questions about the voluntary short-term disability coverage through Unum or any of your other Ensign benefits.
You can enroll your spouse. However, if he/she is eligible for medical coverage through their employer (even if they are not enrolled), you will pay the $250 monthly surcharge. If your spouse is not eligible for employer provided medical coverage, you will not be charged the $250 monthly surcharge.
No. Given he’s eligible for our medical plans on his own, you do not have to pay the surcharge.
If you are enrolled in the Value Copay Plan, Choice HSA PPO Plan or Premier EPO Plan, you received new medical ID cards for 2023.
If you were enrolled in the Kaiser CA HMO 2000 with HSA in 2022 and kept the same medical coverage in 2023, you can continue using your current medical ID card.
If you were enrolled in the SIMNSA Baja CA Premier Access HMO in 2022 and kept the same medical coverage in 2023, you can continue using your current medical ID card.
The ID card will include information about your benefits based on the plan you select along with important ID numbers your doctors and pharmacy will use to submit claims. The ID card will also include telephone numbers for you or your providers to call for any questions. You will also receive new ID cards if you are enrolling in the Kaiser CA HMO 2000 or the Cigna Dental DHMO for the first time. No ID cards are issued for the dental PPO or vision plans.
Call Benefits Support at 888-659-3616 or send an email to benefits@ensignservices.net.