• By mail: After you enroll, you should receive an ID card in the mail; check with Collective Health or Kaiser to make sure they have your correct mailing address on file. If an address correction needs to be made, be sure to also update your address in Workday.
  • Printing temporary cards: You can log onto the Collective Health or Kaiser website and print temporary cards.
  • Via a mobile app: You can also access your ID card on the Collective Health mobile app on iTunes (Apple devices) or Google Play (Android devices).
  • By phone: Call Collective Health at 833-743-3221 or Kaiser Permanente at 800-464-4000.
  • By email: Send an email to Collective Health at help@collectivehealth.com.